Terms and Conditions for Whole Hostel Bookings & Large Groups
Bookings and payments
These bookings will normally require substantial deposits or full prepayment for the booked period. Should you have to cancel or reduce the number of bed spaces booked please let us know as soon as possible so that we have a better chance to re let the bed nights booked. For the whole hostel bookings, we reserve the right to ask for the first night's payment in full. Confirmation of booking will be given on receipt of deposit. The balance is due upon arrival. Should anyone fail to take up their booking then the proprietors reserve the right to invoice for the full amount which is due immediately. Please see cancellations section.
For bookings made at premium times: half terms, peak holiday season, Christmas, Easter, New Year and bank holidays, full payment maybe required at the time of booking. Please note that cancellations made during these premium times require a minimum of 8 weeks' notice.
It is recommended that you take out holiday insurance to cover yourself, particularly if a lot of you are coming. This can save a lot of expense on your part should you or members of your party be unable to come. Please ask for details or following the link www.tpstravelinsurance.com.
Prices are as follows: (as at 01/01/07)
Hostel Tariffs for 2007
Whole Hostel bookings 2007
Whole hostel booking means 24 beds = 24 people maximum.
Any single nights from Sunday to Thursday are £375 per single night.
£397 in 2008
2 - 3 nights from Sunday to Thursday is £350 per night, (excluding weekends).
£375 in 2008
4 nights + (excluding weekends) is £330 per night. £350 in 2008
Bank holidays Christmas, and Easter is a minimum of 3 nights and New Year is 4
nights. Prices for Christmas and New Year is £431 (£460 in 2008) per night whilst bank holidays
are £396 per night, £420 in 2008.
Please note we are already booked out for this year for Easter, Christmas and New Year2007/8 and all the bank holidays for 2007, but please do make enquires for subsequent years. (New Year 2009 is unlikely to be available for personal reasons).
Large part hostel groups
We usually only accept part hostel bookings at weekends during our quiet times as the hostel is reserved for full hostel groups at the weekends (Friday and Saturday nights) however do please ring us to check current availability and prices.
If you have to cancel your booking, enlarge /reduce the number of beds booked, please inform us as soon as possible. Please note! You will be still charged for the original number of beds booked if we do not receive information at least 15 days before the take up date.
Cancellations and Refunds!
Whole and part hostel bookings
If you cancel your booking more than 8 weeks before your arrival, we reserve the right to retain any deposit paid (£200 for whole hostel) to cover our administration charges and loss of business if we fail to re let fully. If you cancel within 8 weeks of arrival, the following cancellation charges will be made:
56-29 days 50 %
28-15days 90 %
No notice or less than 14 days notice 100 % (of the full reservation period).
In all cases we do try to re let beds for you if we can to help and providing we
are not out of pocket we do reimburse wherever possible as we have done in the
past in difficult circumstances.
Sole Use of the hostel
As the hostel reception and office is in the main part of the building we need to have access to these at all times. This means that sole use refers to the habitable rooms only, ie. bedrooms, bathrooms, kitchens/dining room and the studio common room. However the telephone, sauna and drying room are in shared use with the cottages guests who have access to these facilities. It should be pointed out that these facilities are rarely used and tend to be confined to the phone only. We do have staff who work for us and they use the washing and showering facilities on the lower ground floor.
Acceptance of Bookings
We reserve the right to decline to accept a booking, or refuse to hand over the Hostel to any person or group where, in the opinion of our representative, the facilities are not suitable for the hirer or any member of the hirers party, without liability on either side. In such cases we shall not be liable to make any refund of any portion of the hire fee paid.
Upon arrival, the number of guests residing in the hostel must be confirmed with either the proprietor or staff member. If the number is to change (ie. increase/decrease) we must be informed immediately due to safety reasons. Group leaders are asked to have a copy of a list of names of all their party ready for reception on arrival.
The Group leader/person in charge of the group or person who made the booking on behalf of the group will be referred to as group leader.
The group leader/s responsibilities are to :-
be responsible for the good conduct of their group;
be responsible for ensuring the safety of all guests, residents or otherwise;
be responsible for informing all guests of fire procedures;
be responsible for all keys supplied;
be responsible for ensuring that all passageways are kept clear and fire door are left unobstructed. It should be noted we are a non- smoking establishment and anyone needing to smoke is welcome to do so outside. Anyone found in possession of or using illegal drugs will be required to leave the premises immediately;
be responsible for ensuring that outside perimeter doors are locked at night, and at all times when the hostel is unoccupied;
ensure that no cooking or reheating of food is done after 10pm whatsoever!
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inform the proprietor immediately should there be any power or equipment failure;
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ensure that all appliances in the kitchen are switched off properly and that the kitchen is left in a clean and safe condition. In addition, we ask that kitchen equipment is used in a safe and sensible manner. We cannot be held responsible for those who use our equipment and appliances inappropriately.
check the drying room particularly last thing at night to ensure that not items have fallen onto the heater or are too close to fans, and generally to check everything is safe;
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check that all windows are shut in windy or inclement weather, especially on the top floor where velux windows should not be open more than 4’’ or 10cm (rain and snow can blow in). In very windy conditions we ask that these windows are kept shut. It is possible to use the vents at the top of the windows instead to air the room;
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ensure that no festive decorations are used without the proprietors permission;
prevent notices or instructions being fastened to any part of the building.
to note that any damage eg. wine/or other drink stains on carpets & walls etc... must be paid for in terms of cleaning or repairs to rectify the problem;
ensure that the hostel is left spotlessly clean as found upon arrival. All cleaning materials and vacuums are provided for your use to ensure this;
ensure that all rubbish is sorted following the hostel's green policy. The proprietor is willing to show you where the different rubbish can be sorted.
Bikes and Bike Storage
Our bike store is in the building right next door to the Hostel. We are happy to store your bikes for a minimum donation of £1 per booking to the Conservation Partnership charity box.
We ask that you lock the cycle shed at all times when unattended. Please return the key after use!
Please ask where you may wash your bikes off.
Car Parking
We ask everyone to try and travel together in groups rather than individuals in their own cars for environmental reasons and to prevent unnecessary car parking congestions. We can, with care, park 8 to 9 cars side by side in the hostel car park. Should this be full then it is possible to fit a further 2 cars rear to the entrance of the car park. Please ask should you require this.
| Would everyone driving up the driveway
please take the 2nd left into the hostel car park since we try to operate a one way
system round the farm for ease of movement and for safety.
When parking please ensure you have not blocked the access and exit points, nor any gates. Parking should be done in a manner that all vehicles, especially emergency vehicles can drive through both yards. Please exit via the far end of the car park and drive slowly down the hill and out via the bottom yard of the farm |
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| Please drive slowly up the drive way and around the farm. This is for the safety of children at play, animals such as our ducks who can’t get out of your way quickly and also deaf people who may not hear you approaching. |
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Games
Those in charge of children and teenagers/youths, please ensure that they understand that no ball games cannot be played here for safety reasons. In addition they must not be allowed to climb any walls, gates or enter fields. Lakeland walls are dangerous many are built without mortar, and are liable to collapse without warning if climbed.
Animals
We ask that all guests do not enter the animal enclosures (including fields) without being accompanied by hostel staff. We cannot be held responsible for any injuries/accidents caused by the animals on the farm.
Use of the Sauna
The sauna is coin operated. Our insurance conditions requires the owners/staff to lock and unlock the sauna immediately after each groups session. It is available from 8 am - 9 pm. We have other rules in place for two reasons: 1, health and safety and 2, for insurance purposes. We especially ask that if you have children, that those under the age of 18 do not enter the sauna. Additional safety instructions are listed on the sauna wall.
Pets
Please note that only registered service dogs are allowed in the hostel we however request that group leaders tell the proprietors at the time of booking that service dogs will be present on the premises. This is to avoid allergy problems for other guests. Dogs kept in cars will only be allowed at the proprietors discretion, please ask before bringing them . Unfortunately we cannot allow any other animals on the premises.
Valuables
The proprietors of Broadrayne Farm cannot be held responsible or held liable for any damage or loss suffered, or sustained to any vehicle it's contents or personal belongings whilst on the premises of Broadrayne Farm. However we are willing to store valuable items such as cameras, small computer equipment etc... at your own risk.
Conduct of individuals and groups
Please note we are in a quiet location with visitors who have come especially to enjoy the peace and solitude of Broadrayne Farm. We therefore ask our hostel guests to keep noise levels both outside and inside within reasonable limits. Sounds travel long distances in the countryside disturbing other occupants of the farm. This is particularly so at night.
The proprietors understand that hostel guests may wish to consume alcohol, please keep drinking within reasonable limits to avoid other guests on the farm being disturbed. Also please use trays to contain drinks to avoid accidental spillages onto the carpets. Any stains to the carpets will have to be professionally cleaned and is the bill is the responsibility of the organiser of the group concerned.
Please respect other peoples sleeping patterns as many of our guests have children , travelled long distances or have had tiring days on the mountains.
No Smoking policy - Candles, storage of inflammable materials and fireworks
Please note the hostel is a strictly no-smoking establishment. Guests wishing to smoke are requested to do so outside. Candles joss stick and primus/gas stoves are not permitted due to fire risks. We ask you not to use them or store them on the premises. Please ask for storage arrangements. No fire works whatsoever!
Servicing of the hostel during group hostel occupation
Either Staff or proprietors service the bathrooms daily to ensure you have toilet rolls and a clean bathmat. However if you are still occupying the bedrooms beyond 10am it may be impossible for us to do this and therefore it may not get done that day. We also need to check Fire escape routes and empty the kitchen and other bins etc...
Departure Times
Please vacate your rooms promptly by 10am on the day of your departure, returning all keys to the reception office and ensuring that you have collected all your belongings. We are not responsible for anything left behind. Should you wish to leave your luggage or car storage on the day of departure, please ask as we may be able to assist.
Please note that all rooms must be left clean and tidy for future occupants of the room. Please keep excess baggage out of everyone's way for safety.
Kitchens and other public areas must be left spotlessly clean as found. All cleaning materials and tools are provided for your use. We do ask that this is all done by 11 am.
The proprietors reserve the right to charge for property damage.
Should anyone not observe the above terms and conditions, the proprietors reserve the right to cancel the booked accommodation and retain any monies paid for subsequent nights.
Groups should also make themselves familiar with the statements on the small groups/individual accommodation page.
The hostel is let on the understanding that the above terms and conditions will be observed in full.
The proprietors reserve the right to
change the above terms and conditions without notice.